(480) 435-5190

A Warranty Is a Promise. Ours Comes With Proof and a Backup.

Every roof we build carries three layers of protection: our 10-year workmanship warranty, the manufacturer's material warranty, and independent Directorii coverage that protects your money even beyond us

Home
Deposit Protection

The Dirty Secret About Roofing Warranties

We’ll tell you what most contractors won’t: the average roofing warranty is a marketing document. It’s written by the company it protects, interpreted by the company it protects, and honored — or not — at the discretion of the company it protects. And if that company disappears, gets sold, or simply stops answering the phone, the paper is worth exactly nothing. As forensic inspectors, we’ve sat across from too many homeowners holding a “lifetime warranty” from a roofer whose number is disconnected.

We built our warranty program to be the opposite of that — layered, specific, and partly held by someone other than us. Because a promise you can independently verify is worth more than a promise you have to take on faith.

Deposit Protection

Layer One: Our 10-Year Workmanship Warranty

Workmanship is where roofs actually fail — our own forensic files prove it — so workmanship is what we put our name behind. For ten years from completion, if a defect in our installation causes a problem, we fix it. Not “we’ll take a look,” not “that’s a maintenance issue” — we fix it.

What makes ours mean something:

  • It’s specific and written. You receive a formal warranty document referencing your exact project scope — not a paragraph on the back of an invoice.
  • It’s backed by photographic evidence. Because we document every layer during construction, there’s never a dispute about what was installed or how. The photos protect you and hold us accountable in equal measure.
  • We plan to be here. We’re a licensed Arizona contractor with deep roots in this trade and this community — the kind of company that teaches the trade, not the kind that vanishes after monsoon season.

Layer Two: Manufacturer Material Warranties

Materials carry their own coverage from the companies that make them — GAF shingle systems, underlayment manufacturers, and coating systems each warrant their products. Here’s the part most homeowners never learn: manufacturer warranties can be voided by improper installation. A shingle warranty means nothing if the fasteners were driven wrong.

That’s why installation to manufacturer specification isn’t a slogan for us — it’s what keeps your material coverage alive. As a GAF Certified contractor, our installations are documented to spec, and we register the applicable manufacturer warranties on your behalf so the coverage actually exists on paper, in your name.

Layer Three: Directorii Protection — Coverage That Exists Outside Our Company

This is the layer almost no roofer in the East Valley can match. Through our verified standing with Directorii, an independent contractor-vetting platform, every qualifying project carries:

  • $30,000 Deposit Assurance — your deposit is protected from the moment you sign. If something went catastrophically wrong before your project was delivered, your money is covered by a third party, not by our goodwill.
  • Up to $250,000 in Workmanship Warranty Coverage — independent backing of the quality of our work, at a coverage level that reflects how much confidence an outside organization has placed in it.

Understand what this means structurally: this protection is not us grading our own homework. Directorii vets contractors continuously — license, insurance, track record, client outcomes — and extends this coverage only to companies that keep passing. You can verify our standing yourself on Directorii’s site, anytime.

Verify Us on Directorii

What This Means When You’re Comparing Bids.

When you’re holding three proposals, ask each company three questions:

  1. Is your workmanship warranty a specific written document I can read before signing?
  2. Will you photograph every layer of my roof before it’s covered, so warranty claims never turn into arguments?
  3. Is any part of your warranty backed by someone other than you?

We answer yes to all three, in writing. That’s not sales language — it’s the standard we think every homeowner should demand, from us or anyone else.

Book Your Free Roof Diagnostic

Call (480) 435-5190 — Serving Mesa, Gilbert, Chandler, Tempe, Queen Creek, Scottsdale & Apache Junction

.

Warranty Questions, Answered

What does the 10-year workmanship warranty cover?
Defects in our installation — the workmanship itself. If a flashing we installed fails, if a detail we built leaks, we repair it. It doesn’t cover storm damage, foot-traffic damage from other trades, or normal material aging — that’s what insurance, documentation, and manufacturer warranties are for, and we’ll help you understand which lane a problem falls in honestly.

Is the warranty transferable if I sell my home?
Yes — and it’s a genuine selling point. A documented roof with photographic installation records and transferable coverage answers the buyer’s inspection questions before they’re asked. Contact us during your sale and we’ll handle the transfer paperwork.

What do I need to do to keep my warranty valid?
Reasonable care: keep the roof maintained, don’t let other trades modify it without proper documentation, and call us — not a handyman — if something needs attention. If an AC installer or solar crew damages our work, photograph it and call us; we’ll document it so responsibility lands where it belongs.

How do I make a warranty claim?
Call (480) 435-5190 or use our contact form. We’ll inspect, compare against your installation photos, and give you a straight answer on what happened and who’s responsible — the same forensic standard we apply for insurance companies and attorneys, applied for you.

What is Directorii, exactly?
An independent platform that vets contractors and financially backs the ones that pass — continuously, not once. Their deposit assurance and workmanship coverage exist outside our company, which is precisely what makes them meaningful. Verify our standing on directorii.com anytime.

Skip to content